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4 ways to become a translation project manager’s best friend

4 ways to become a translation project manager’s best friend

By Teresa Sousa

I worked as a project manager in a translation company for quite a few years and, needless to say, that can be an extremely exhausting job. The search for balance between quality, budget and deadlines is a constant challenge, especially when it happens in different simultaneous projects. Now, let’s add a wide range of clients, markets, time zones, subject fields, tools and requirements and the result is a bundle of nerves. Miracles have become the norm and clients (who in many cases are also project managers) are often heard to say things like “You’re a star “or “You saved my day” whenever you’re able to confirm an “impossible” request. Back then, I recall having my own “saviours” and I even came up with my own way of saying thanks – “you have just become my best friend”.

As a freelance translator, I can’t help but think about the factors that led me to truly appreciate some translators more than others. And I try, as much as I can, to imprint these on my own work.

  • Quick answer: be it a “yes” or a “no”, a swift reply is always welcome. We know it’s not always easy to reply to e-mails quickly, but sometimes a simple short answer is a lot of help when you’re trying to assign a job.
  • Versatility: when it comes to work fields, specializations are highly appreciated but if you are familiar with a somewhat diversified range of subjects, this can be beneficial. On the other hand, proficiency in a wide range of CAT tools is also something that can influence a project manager’s decision.
  • Availability: at first, it may sound like I’m referring to accepting huge amounts of work or unreasonable deadlines. But no. I’m talking about the (good) will to learn, to negotiate, to adopt a procedure, try a different tool, take some training on a given subject…
  • Reliability – last, but definitely not least, the history of cooperation with a translator. Project managers tend to prefer those professionals who have proven they can be fully trusted in terms of deadlines, instructions and quality standards.

That being said… let’s make some friends!

Related posts:

5 tips for staying organised when you work from home PMI certification for translation project managers Together 2016: Elia’s freelancer and language company event

Filed Under: I am a translator Tagged With: Freelancing, translation, translation project management

About Teresa Sousa

Teresa is a Portuguese transpreneur* who loves to see businesses thrive./

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